Terms of Service
Clear Terms, Transparent Partnership.
Effective Date: 3rd February 2025
1. Introduction
Welcome to Venate Technologies ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website (https://venate.tech) and our technology services including but not limited to software development, data analytics, AI integration, and consulting services.
By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, please do not use our website or services.
These Terms constitute a legally binding agreement between you and Venate Technologies. Please read them carefully before proceeding.
2. Acceptance of Terms
By accessing and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. You also agree to comply with all applicable laws and regulations.
You must:
- Be at least 18 years old or have parental consent
- Have the legal authority to enter into binding agreements
- Provide accurate and complete information
3. Services Description
Venate Technologies provides various technology services including:
Core Services:
- Tailored Software Development
- Advanced Data Solutions & Analytics
- AI and Machine Learning Integration
- Technology Strategy & Consulting
Service Standards:
- Professional quality delivery
- Adherence to agreed timelines
- Regular progress updates
- Post-delivery support as agreed
4. User Obligations
When using our services, you agree to:
5. Intellectual Property Rights
Ownership of Deliverables
Unless otherwise specified in a separate agreement, all deliverables created specifically for your project will become your property upon full payment. This includes custom code, designs, and documentation created exclusively for your project.
Our Retained Rights
We retain all rights to our pre-existing intellectual property, including but not limited to: frameworks, methodologies, general knowledge, tools, and any improvements to our existing IP made during the course of providing services.
6. Payment Terms
Payment terms are specified in individual service agreements. Generally:
Payment Structure
- • Milestone-based payments for projects
- • Monthly retainers for ongoing services
- • Hourly rates for consultation
- • Fixed prices for defined deliverables
Payment Terms
- • Net 30 days unless otherwise agreed
- • Late payments subject to 1.5% monthly interest
- • Work may be suspended for overdue accounts
- • All fees are in USD unless specified
7. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of our engagement. This includes business strategies, technical specifications, financial information, and any other non-public information. Confidentiality obligations survive the termination of these Terms.
8. Warranties and Disclaimers
Service Warranty
We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. We do not guarantee specific results unless explicitly stated in writing.
Disclaimer
OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9. Limitation of Liability
To the maximum extent permitted by law, Venate Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim during the six months preceding the claim.
10. Termination
Either party may terminate these Terms:
By You:
- • At any time by ceasing to use our services
- • With 30 days written notice for ongoing services
- • Immediately for our material breach
By Us:
- • For non-payment after 30 days notice
- • For violation of these Terms
- • For illegal or fraudulent activity
Upon termination, all outstanding fees become immediately due and payable.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.
Dispute Resolution Process:
- Direct negotiation between parties
- Mediation in Nairobi, Kenya if negotiation fails
- Binding arbitration under Kenyan Arbitration Act
- Court proceedings in Nairobi as last resort
Frequently Asked Questions
12. Contact Information
For questions about these Terms of Service or our services, please contact us:
Phone
Legal Address
Museum Hill Center,
Westlands, Nairobi
For service-related inquiries, visit our Contact Page
These Terms of Service were last updated on February 3rd, 2025
Version 1.0
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